Answer: A. The principal is the client to whom the agent owes fiduciary duties; a customer is a party the agent works with but does not represent.
2. A listing agent knows the home's septic system failed inspection last year. Under R4-28-1101(B), the agent must:
Answer & explanation
Answer: B. R4-28-1101(B) requires a licensee to disclose in writing to all other parties any information that materially or adversely affects the consideration, including any material defect in the property. Waiting to be asked, or an oral mention, does not satisfy the rule.
3. A seller has already accepted an offer, and another buyer submits a higher offer. The listing agent should:
Answer & explanation
Answer: D. Listing agents must present all offers through closing, but should not give legal advice about the seller's obligations under the existing contract.
4. An Arizona salesperson has completed 3 hours each in Agency Law, Contract Law, Commissioner's Standards, Fair Housing, and Disclosure, plus 9 hours of General Real Estate. What must she still complete to renew?
Answer & explanation
Answer: C. She has 15 + 9 = 24 hours, but she is missing the required 3-hour minimum in Real Estate Legal Issues. Every one of the six mandatory categories must be met; elective hours cannot substitute. The Broker Management Clinic applies to designated brokers.
5. Which statement about dual agency is correct?
Answer & explanation
Answer: D. Dual agency creates an inherent conflict; with informed written consent, the agent provides limited representation and must keep each party's confidences.
6. A buyer's agent's brother owns a home that fits the buyer's needs. Before showing it, the agent must:
Answer & explanation
Answer: B. Any personal or financial interest of the agent or family must be disclosed up front so the client can make an informed decision.
7. A seller's agent receives a request from the buyer to move furniture into the home two weeks before close of escrow. Under the Commissioner's Rules, the agent must:
Answer & explanation
Answer: C. R4-28-1101(J) prohibits delivering possession before closing unless the owner expressly instructs it, and R4-28-1101(K) requires recommending insurance, legal, tax, and accounting counsel regarding pre- or post-possession risks. Pre-possession is not illegal.
8. A listing where the seller may sell themselves without owing commission, but only the listing broker among agents is protected, is:
Answer & explanation
Answer: B. In an exclusive agency listing, the seller pays no commission on a self-sale, but the listing broker is protected if any broker sells it. (Reclassified to section 6 / CORE.)
9. A buyer discovers after closing that a registered sex offender lives two houses away, a fact the seller and both agents knew but did not disclose. Under Arizona law:
Answer & explanation
Answer: C. A.R.S. §32-2156(A)-(B) bars criminal, civil, or administrative action for failing to disclose that a property is near a sex offender, and states that such nondisclosure is not grounds to terminate or rescind the transaction.
10. Which fiduciary duty continues even after the agency relationship has ended?
Answer & explanation
Answer: D. Most fiduciary duties end with the agency, but the agent must continue to keep the former client's confidential information private.
11. A material defect that a seller/agent must disclose is one that:
Answer & explanation
Answer: C. Material defects significantly affect value or would influence a buyer's decision and must be disclosed.
12. A licensee never signs a buyer agreement but repeatedly gives a buyer negotiating advice and acts on his behalf. An agency relationship may have been created by:
Answer & explanation
Answer: A. Implied agency arises from conduct; the agent then owes full fiduciary duties. Express agency is created by stated agreement, ideally in writing.
13. A seller instructs her listing agent not to show the home to buyers of a certain national origin. The agent should:
Answer & explanation
Answer: A. Obedience requires following lawful instructions only. Discriminatory instructions violate fair housing laws and must be refused.
14. At an open house, a buyer begins telling the listing agent the most he could pay. The agent should first:
Answer & explanation
Answer: B. Agents must disclose up front whom they represent so customers don't mistakenly share confidential information - anything the agent learns must be shared with the client.
15. An agent advertises a home as having a 'new roof' without verifying it; the roof is actually 18 years old. This is:
Answer & explanation
Answer: C. Stating unverified facts that prove false is negligent misrepresentation; knowingly false statements are fraud. Puffing is opinion, not a verifiable fact.
16. An agency relationship can be terminated by all of the following EXCEPT:
Answer & explanation
Answer: A. Agency ends by performance, expiration, mutual agreement, operation of law, death or incapacity, or destruction of the property - not by the wish of an unrepresented customer.
17. A lot reservation deposit must be delivered to a licensed escrow agent within:
Answer & explanation
Answer: A. A.R.S. §32-2181.03 requires the seller to deliver the deposit to a licensed escrow agent within one business day of accepting it.
18. A seller knows that the basement flooded last spring, but the damage was repaired and is not visible. The seller and listing agent must:
Answer & explanation
Answer: C. Latent (hidden) defects known to the seller or agent must be disclosed; failing to do so can create liability for both.
19. A listing agent knows the seller will accept $20,000 less than list price. A buyer asks, 'Will they take less?' The agent should:
Answer & explanation
Answer: A. The duty of confidentiality bars disclosing information, like the seller's lowest acceptable price, that would harm the client's bargaining position.
20. A grateful seller wants to pay a $500 bonus directly to the buyer's agent, who is a salesperson. Under Arizona law, the salesperson may accept compensation only from:
Answer & explanation
Answer: A. A.R.S. §32-2155(A) permits a licensee to accept compensation for licensed acts only from the broker to whom the licensee is licensed (with a narrow W-2 exception). The bonus must be paid to the employing broker, who can then pay the salesperson.
21. A buyer already has an exclusive buyer-broker agreement with Broker A. Broker B's agent wants to have the buyer sign a new buyer-broker agreement. Under A.R.S. §32-2151.02(C), Broker B's agent may solicit the buyer only if:
Answer & explanation
Answer: B. A.R.S. §32-2151.02(C) bars soliciting a party bound by an exclusive agreement unless that party signs a written acknowledgment that entering more agreements could result in owing substantial additional commissions.
22. Under Arizona's Commissioner's Rules, a licensee owes a fiduciary duty to the client and must also:
Answer & explanation
Answer: D. R4-28-1101(A) says the licensee owes a fiduciary duty to the client, must protect and promote the client's interests, and must deal fairly with all other parties. Fair dealing is not equal representation.
23. During a listing walk-through, the agent notices fresh paint on one ceiling area and a musty odor. The agent should:
Answer & explanation
Answer: C. Agents are not inspectors, but must recognize red flags (stains, odors, cracks) and disclose them for further investigation.
24. An agent authorized to perform a single specific act for a principal is a:
Answer & explanation
Answer: D. A special (limited) agent has authority for a specific task, typical of a listing agent. A property manager is usually a general agent.
25. Which agency investigates complaints under the Arizona Fair Housing Act?
Answer & explanation
Answer: A. The Civil Rights Division of the Arizona Attorney General's Office enforces the state fair housing law. ADRE may separately discipline a licensee, but it does not adjudicate fair housing complaints.
Sources
Source verification pending. Confirm current requirements with your state regulator.